About me

Olesia Brych, your DKV insurance agent in Spain

I have lived in Spain since 2022, and since 2024 I have worked as an exclusive agent of DKV Seguros. I help Ukrainians and other expats choose health insurance for a residence permit, a visa or simply for their family’s peace of mind, and I stay in touch after the policy is issued.

Helped more than 450 clients get insured
I reply the same day
I work online across Spain, Mon–Fri 10:00–18:00

Why I started working in insurance

Like many of us, after moving I lived in Spain for a while without private insurance and saw for myself how the public health system works: long queues and months of waiting for tests.

Then I took out private insurance for myself and my family, and once I started using it, I realised how convenient and affordable it is. So I decided to help others in the same situation: explain how private health insurance works in Spain and choose the policy that really fits.

How I work

Honest about your health

I explain the terms clearly, especially regarding conditions you had in the past. We always discuss this before signing, so there are no surprises later.

Matched to your situation

I help you choose the right plan for your family: for a residence permit or a visa, with or without co-payments, and with the payment frequency that works out best.

Still here after you sign

I don’t disappear after the contract is signed. Many clients come to me from other agents precisely because those agents stopped answering.

Fast

Quote on the same day. The policy is usually issued within 1 day if there are no chronic conditions, injuries or surgeries.

What I do for clients after they sign

I explain how private insurance works and how to use your policy, including DKV’s online services.
I check whether the waiting period for the service you need has ended and explain how to get an authorisation, or I submit the request to DKV myself based on your medical reports.
I help with payments, changes to your details in the system and replacement cards.
I help with renewing your policy.
I answer your questions about coverage all year round.

What I don’t do: I don’t book doctor’s appointments or interpret during consultations. Appointments are made directly with the clinic or in the DKV app, and I’ll show you how.

A real case

A client with full cover (surgery, hospitalisation) had to go to A&E (urgencias) one day because she felt very unwell. When describing her health, she mentioned old illnesses from her youth that no longer bothered her. Because of the language barrier she was misunderstood, and since private policies don’t cover pre-existing conditions, the authorisation for her hospital admission was under review for several hours.

The client called me. I found out exactly what had been said and, together with my manager and the insurer, we cleared up the situation. She was admitted and given all the tests, and spent several days in a private hospital. She is still with DKV, and we keep in touch.

That is why I always explain to my clients in detail how private insurance works and what is important to tell doctors.

DKV training and certificates

I am registered with the Spanish Directorate-General for Insurance and Pension Funds (DGSFP) as an exclusive agent of DKV Seguros.

Every year I complete the mandatory continuing training for insurance distributors (level 3, Royal Decree 287/2021) and DKV product courses, so that I can explain the current terms to you rather than what people repeat in chat groups. Below are my certificates for 2024–2026 (click to enlarge).

What clients say

«Olesia, thank you so much for arranging everything so quickly and answering our questions. We’ll recommend you to everyone we know. Thanks again, and let’s stay in touch!»
— Margaryta S., Barcelona, DKV Integral Élite

«Olesia, thank you once again. The consulate accepted everything and we got our visa. And we’ve already had to use the insurance: yesterday we went to urgencias and everything worked. Thanks again.»
— Ivan, Málaga, DKV Visado

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