Privacy Policy

This Privacy Policy explains how we collect, use and protect your personal information in accordance with Regulation (EU) 2016/679 (GDPR) and other applicable laws.

1. Responsible person

The person responsible for processing your personal data is:
Name and surname: Olesya Brych
E-mail: info@seguro.expert

2. What data do we collect?

We may collect the following categories of personal data:

• Personal information: first name, last name, date of birth.
• Contact details: email, phone number, address.
• Technical data: IP address, browser type, time of site visit, cookies.

3. How we collect your data

We receive your data through:

• Forms on the website (contact form, form for issuing policies).
• Email and phone calls.
• Automatic data collection through cookies.

4. Why we collect your data

We use your data for the following purposes:

• Providing insurance consultations and issuing policies.
• Fulfillment of legal obligations.
• Contacting clients to update information about insurance policies.
• Optimizing the site and improving the customer experience.

5. On what grounds do we process data?

We process your data based on:

1. Contract execution – when it is necessary to issue an insurance policy.
2. Legitimate interests – improving the quality of services and data protection.
3. Your consent – to receive marketing materials.

6. Who do we share your data with?

We do not sell or transfer your data to third parties, except for:

• Official insurer (DKV) for issuing policies.
• Third parties, if required by law (e.g. government authorities).

7. Data storage

We retain your data for as long as necessary to fulfill the purposes set out in this Policy:

• Data for issuing policies is stored for 5 years after the policy expires.
• Technical data (cookies) are stored for up to 12 months.

8. Your rights

You have the right:

• Request correction or deletion of your data.
• Object to data processing for marketing purposes.
• Transfer your data to another organization.
• Withdraw consent to data processing.

To exercise these rights, please contact: info@seguro.expert

9. Data protection

We implement technical and organizational measures to protect your data:

• Data encryption (SSL/HTTPS).
• Protecting databases with passwords.
• Control access to personal data.

10. Use of cookies

Our website uses cookies to collect statistical data and improve the site's performance. You can change the cookie settings in your browser.

11. Changes to the Privacy Policy

We may update this Privacy Policy. Updates will be posted on this page. We encourage you to review this page periodically.

Contacts

If you have any questions about data processing, please contact us:
E-mail: info@seguro.expert